What information do we collect?
We may collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as an email, or participate in another site feature.
When ordering or registering, we may ask you for your name, email address, mailing address, telephone number, credit card information or other information. You may, however, visit our site anonymously. We do not store credit card details, nor do we share customer details with any 3rd parties. Any information is all opt-in
We may also collect information about gift recipients so that we can fulfill the gift purchase. Any information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website or use certain other site features in the following ways:
- To personalise your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive our email newsletter or have purchased a product from us, we may send you periodic emails. If you would no longer like to receive promotional emails from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information.
Your personal information is only accessible by a limited number of persons, who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use “cookies”?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (e.g. Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services may not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include 1 Life Supplements. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your email subscriptions, please let us know by modifying your preferences in the “My Account” section. Please note that due to email production schedules, you may receive any emails already in production.
To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses, and payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record-keeping purposes.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
The entire original contents of 1 Life Supplements and its relevant images that are available on this website are the exclusive copyrighted property of 1 Life Supplements. Users may download pages or other materials for their own personal use but no division of such content may be otherwise or immediately reproduced, downloaded, disseminated, or transferred, in any form or by any means except with the prior written agreement or approval of 1 Life Supplements. Other than the use for extracting information, you may not modify, reproduce, or disseminate the design or layout of this Website, or any content on this Website, without prior permission of 1 Life Supplements only. 1 Life Supplements may provide links to third-party sites. 1 Life Supplements has no control over third-party sites and does not accept any obligation or liability for these sites. 1 Life Supplements does not certify or make any representations about these sites, or any data, materials, or products found thereon. If you access any of the third-party sites connected to this Website, you do so at your own risk. In no event shall 1 Life Supplements be responsible for any damages in any way which arise out of or in connection with the employment or utility of this data. Any usage of this information is transmitted at your exclusive risk.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed in this policy. We do not sell or use any of your information to any other company or third parties.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website comply’s with all UK national laws and requirements for user privacy and is fully GDPR compliant
Changes to our policy
Online policy only
Contact & Communication
Users contacting this website and/or it’s owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk. As per the new GDPR law introduced on May 25th, 2018 any data/information collected is solely to be used for any pre-booked events, venues, treatments, products dispatched.
This website and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Terms and Conditions
Please also visit our Terms & Conditions section, which establishes the use, disclaimers, and limitations of liability governing the use of our website.